Sam Madden

Sam is a cofounder of PocketSuite (YC W16).


The Evolution of Chat Apps for the Service Economy

Facebook and Apple (recently announced Business Chat) are now both vying for the same goal of owning the conversation between businesses and their clients. These conversations are so valuable because for the platform through which the communication is transmitted, incredible amounts of data and attention can be obtained not just of the consumer, but of the business as well. Data + attention = monetization.

Why Many On-Demand Platforms Fail

Due to the extraordinary success of Uber there is a school of thought among the tech community that every service can be Uberized. However, when it comes to home and local services, the Uber model tends to break down.

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